How pickups and drop offs work at Heathrow
That is important to understand before you reserve because Heathrow is different from other airports.
Terminal forecourts can be used only as drop-off areas. Vehicles cannot park there or even collect from there, and every entering vehicle incurs the fee regardless of type (private, taxi or pre-booked). Drop-off is very simple: your chauffeur arrives at the forecourt corresponding to your terminal, and the charge is already included in your price.
Collections happen via terminal car parks. The driver parks in the holding area of the airport which is a facility for drivers rather than passengers, and later proceeds to the pick-up area of a particular terminal's multi-storey after your arrival. In case of meet and greet reservation, the chauffeur meets you in arrivals with a named sign and takes you to the vehicle.
Heathrow currently operates four terminals, 2, 3, 4 and 5, which are sufficiently spaced out to be relevant. Make sure to confirm your terminal with the airline, and include it in the booking, as it will change the pickup point, route in and the parking space.
Journeys to and from Heathrow
Heathrow serves distant traffic from all across the country owing to its long haul service portfolio, which includes routes not provided by regional airports. The most popular connections include transfers from Birmingham to Heathrow and transfers from Bristol to Heathrow, while transfers from Southampton to Heathrow connect the south coast and Dover Cruise Terminal to Heathrow transfers combine cruise ship trips with further flights.
The journey from one airport to another airport is quite common too, with Heathrow to Gatwick being the busiest route. Should your flight depart from the opposite end of the city, consider comparing Gatwick airport transfers instead, and factor in some extra time for retrieving luggage and checking in at the new airport.
Choosing your vehicle
It is the long haul that makes the Business XL (people carrier) worth considering: it takes six bags against two, and two weeks' stay or relocation generally require such a car. Business suits the majority of business visitors, while Standard provides an additional seat, and First/Executive suits when the car is needed as part of the welcoming committee.
Groups of more than five passengers from one flight travel in separate vehicles.
Group transfers from Heathrow are operated using more than one vehicle, not just a minibus, through one booking only.